Reset a Password

Reset an Employee Password

1. Log in to the iTacit Admin site.

2. Navigate to Menu > Employees > Employee Manager.

3. Search for the employee.

4. Click on the employee profile to open the employee account.

5. In the System Access section, select the Setup Access button.

6. In the Access Status section, select the Assign Temporary Password button. A
temporary password will be sent to the employee’s email address if there is one
available. If there is not an email address in the user profile, then the system will
send the new temporary password to the email address in the profile of the user
signed in who has requested the new temporary password. It is important that all
iTacit administrators have their email address in their profile.

Reset Multiple Passwords

1. Log in to the iTacit Admin site.

2. Navigate to Menu > Employees > System Access.

3. Enter your search criteria and click Search.

4. Select the employees by clicking on the checkboxes next to them.

5. Navigate to Action > Assign Temporary Password.

6. Choose Password Generation Method

a. Option 1: Let the system generate a unique random password for each
employee.
b. Option 2: Use the same password for all selected employees. Enter the
desired password in the Enter Temporary Password field.

7. Choose Distribution Method

a. Export to CSV: Download a file containing all temporary passwords.
b. Send Notifications: Email each employee their password. If an
employee lacks an email address, you’ll receive a system notification
with their password.

8. Click Assign Now to complete the process.